Enquiries that need a reply
Explore how to capture the details you need and follow up when you are busy with customers or out on a job.
Find where AI can save your team time and improve how enquiries are handled. Jack and Tom help small businesses choose a useful starting point, plan the work and connect the right systems.
Talk directly with Jack & Tom. First conversation free.

An AI business consultant looks at how your business works before recommending a tool. The starting point might be repeated customer questions, missed enquiries, manual follow-up or information being copied between systems. We help you work out which problem is worth solving and what a useful result would look like.
Consultancy gives you a practical direction: the task, the systems involved, the likely costs and where a person needs to stay in control. If implementation is the next step, our AI automation services cover agreed enquiry, callback and booking workflows.
AI is one part of the picture. Your website and SEO help people discover your business; a clear process helps you handle the enquiries that follow.
Explore how to capture the details you need and follow up when you are busy with customers or out on a job.
Look for repeated copying, routine customer questions and handovers that could be made simpler.
Review booking requests, confirmations and follow-up around the appointment system you already use.
These are possible starting points. We check your tools and agree the scope before recommending a connection or promising a feature.
The first conversation is free. Any paid consultancy or implementation has an agreed scope and quote before work starts.
We work directly with owner-led businesses, including trades, showrooms, salons and appointment-based services. You speak to Jack and Tom about your actual working day, rather than having to arrive with a technical specification.
We welcome enquiries from Belfast, Antrim, Ballymena, Lisburn, Derry/Londonderry and across Northern Ireland. Tell us where you work, how customers contact you and which task needs attention.
Our Gourleys of Antrim and Alchemy Sports Therapy projects show our approach to website and enquiry design. They are website examples; we do not present them as AI consultancy results.
Agree which replies can be automatic and which decisions need you. Prices, quotes, exceptions and commitments should use approved information and pass to a person whenever needed.
Before a workflow goes live, we review the supported accounts, access, provider costs and how information is handled. Your team should know how to pause the workflow and what to do if a step fails.
No. Bring the problem you want to solve. We can assess whether AI, a straightforward automation or a change to the process is the useful starting point.
Consultancy helps decide what to improve and how. Automation implements the agreed steps, such as capturing an enquiry or routing a callback request.
We can review what you already use. Any connection depends on the provider, available integrations and the permissions needed.
The first conversation is free. Custom consultancy is quoted for the agreed work. Our separate AI automation packages start at £299 setup plus £99 per month; those package prices are not a fixed price for every consultancy project.
It can help with agreed routine steps while keeping a clear handover to you. We plan around the personal service your customers expect.
Tell Jack and Tom what takes too much time, which tools you use and what you would like to work better. We will help you choose a sensible starting point.